Payment Policy

Accepted Payment Methods

We may accept payment through approved third-party payment providers, invoice payment links, or other agreed business payment methods depending on order type, destination, and project requirements.

Invoice-Based Orders

For private label and OEM projects, payments are commonly arranged through invoices after order details are confirmed. This allows both parties to review product style, quantity, customization needs, shipping destination, and production timeline before payment is completed.

Payment Confirmation

Orders are processed after payment has been successfully confirmed. For customized or sample orders, production and preparation will begin once payment and final order details have been verified.

Sample Orders & Production Deposits

Sample orders usually require full payment before preparation. For larger production orders, deposit arrangements may be discussed based on order quantity, customization level, and production schedule.

Currency & Fees

Unless otherwise agreed, quotations are usually provided in USD. Any currency conversion fees, bank charges, or payment provider fees may depend on the buyer’s payment method and financial institution.

Payment Security

We do not store sensitive payment information such as credit card numbers. Payments are processed securely through the relevant payment provider or agreed payment channel.

Order Review Before Payment

Buyers are encouraged to review all order details before completing payment, including product style, quantity, customization requirements, shipping information, and estimated timeline.

Refunds & Payment Issues

Refund requests are handled according to our Return & Refund Policy. If a payment issue occurs, please contact us with your invoice details so we can assist with verification and follow-up.

Payment Support

If you have questions about payment options or invoice details, please contact us before completing payment.

Email: support@nexotime.shop

Phone / WhatsApp: +86 134 1234 5440